Responsible Gambling

Keep play as entertainment

Gambling is leisure, not a way to make money. Before you start, work out the time and the budget you are comfortable losing, and keep it from taking control of your life. These habits help.

• set your spending amount before the first bet
• never chase what you have lost, because losses can grow
• keep an eye on how often and how long you play
• pause now and then when you are ahead and pick a sensible moment to stop
• remember it is a game of chance, no system or formula guarantees a win, and it will not clear debts
• do not play when you feel low or upset, or after alcohol or drugs
• make room for other activities

If you have ever worried about your gambling, or just want to see where you stand, try our quick self-assessment test.

Deposit limits

You can put a daily, weekly or monthly limit on deposits by talking the options through with our support team. A lower limit applies straight away. Raising a limit or removing it only takes effect once 24 hours have passed.

Cooling-off and self-exclusion

For a short break we offer cooling-off periods from 24 hours up to 6 weeks. For a longer one there is a self-exclusion period of 6 months. Once a self-exclusion is applied we cannot undo it, so think it over and speak to a gambling help group if you are unsure. To begin, contact support to agree on the right option, then email your request from the address registered on your casino account. The exclusion is in place only when you receive our confirmation email.

If we believe reopening an account would be unwise or unhealthy, we may close it for good, and we can start an exclusion ourselves when we think gambling is no longer in your interest. Please do not open new accounts while excluded. We also advise you to self-exclude with any other gambling operator where you hold an account and to file a Comprehensive Self-Exclusion request with the Kahnawake Gaming Commission.

Age limit

Only people older than 19, or above the age of majority in their jurisdiction where that is higher, may play at Yukon Gold Casino. We can ask for proof of age at any time, and any play by an ineligible person is voided together with its winnings.

Filters and help

Parents and carers can block gambling sites with filter programs such as Cyberpatrol, Cybersitter and Netnanny. For more on problem gambling, Gamblers Anonymous offers support.