Terms and Conditions

Scope of the agreement

Our terms apply whenever you use a Yukon Gold Casino product, website or piece of software. Creating an account means you agree to them. When we publish a change, carrying on with your play counts as accepting it, and we may also send you an email about the update. The binding text is the English one, and if a translated version reads differently, English decides. Should a court or regulator strike out one clause, everything else keeps its force and the struck clause is read as close to its purpose as the law allows.

Brand, operator and licence

Fresh Horizons Limited, based in Road Town on Tortola in the British Virgin Islands, manages the Yukon Gold Casino brand. We hold our licence under the terms of the Kahnawake Gaming Commission, Canada, licence number 00972.

Age and legality

Casino play here is open only to people older than 19, or above the age of majority where you live if that age is higher. We refuse registrations from anyone below the legal gambling age of their jurisdiction. If we find an underage account, we close it and its winnings go to the Kahnawake Gaming Commission. Checking whether online gambling is legal in your country or region is your own responsibility, and we are not liable for local, national or state laws you may break by playing.

One account, kept accurate

Each player may open and run a single account. A second account can be suspended and the winnings linked to it confiscated. Give us complete, correct registration details and update the Support Centre when your address, email or phone number changes. If your details cannot be confirmed, we can suspend or close the account. Keep your login to yourself, because sharing it can lead to closure without a refund. Moving money between two player accounts is not allowed. To close your account, contact our Casino Support Centre.

Inactive accounts

When an account shows no bets, deposits or withdrawals for a period we set, it becomes dormant. Bonus money in a balance removed for dormancy is lost. Your cash can be returned to the account later on request once you pass our security questions. No balance earns interest with us, because we are not a financial institution, and we do not give tax or legal advice.

Sign-up offer and bonus rules

The sign-up offer is for new players. Your first deposit of at least $10 brings 150 free spins on Mega Money Wheel at $0.10 each, and the second deposit gets a 100% match up to $150. Bonus money always arrives as bonus funds, never cash, and bonuses from the first two deposits need 200 times play-through before they turn into cash. Slots count fully, table, live and most other games count 2%. Irregular play, such as single bets of 25% of the bonus or more, even-money bets on roulette, craps or sic bo, double-up features, autoplay or hedge betting, can cost you the winnings. One offer per person, household, device, address, email, payment account and IP address.

Deposits and payouts

We do not charge for deposits, though your bank or payment provider might. Every payment account must carry your own name. A charged-back or reversed deposit can void winnings and lock your accounts across the Casino Rewards network. Withdrawals stay pending for 48 hours, are handled on the next business day and may go back first to the accounts you deposited from. Limits per transaction, day, week and month can apply, a payout in another currency costs 2.5% over the interbank rate, and players whose wins far exceed their purchases across Casino Rewards partner casinos can take out at most $4,000 a week.

Faults and fair play

Bets placed while a game or system malfunctions are void, and we may void winnings that come from a software or hardware error. Bots, tools that influence results and virtual machines are forbidden, and money gained that way is confiscated.

Disputes

Start with our Casino Support Centre. If we cannot settle your claim, we pass it to eCOGRA, our alternative dispute resolution body, and its decision is final. You can also complain to the Kahnawake Gaming Commission. Claims must reach us within 6 months of the issue.